I always feel comfortable when working with Mr. Plumber. They are courteous, professional, and knowledgeable. My only concern about the last job is that I asked them to install 2 more toilets in my house exactly like the 2 toilets I had installed last year. They installed the right toilets but not at the height I had wanted - to match the other ones. This is the upper limit for handicapped toilets. Otherwise, did a very good job.