Evan arrived, he was very friendly and informative on the issue that we were experiencing. He will have to return to do another job since the tank that we are going to need has to be ordered. Regional Heating/Air and Plumbing has some very good employees. Mike the boss is outstanding in the way he services his customers and his employees, according to his employees he is a great man to work for. He is an amazing neighbor as well, he came to our rescue twice. I can't say enough positive things about this company and their employees, including the girls in the office.