I've worked with Hydrex Pest Control a few times. They always keep the appointment on time. Any time I've had any problem come up in between service dates I've just called them and they get to it right away, pretty much within the day. They had a very quick response when I needed them to come out. For example, some ants showed up one time. Another time, a rat got in the house! They got right on those and I thought that was really important. I've never had cause to be upset with them at all. Everything I've needed they have always taken care of. Everything always goes very well. I don't have any complaints. Every person that have ever come out here has been very friendly, very helpful, and very courteous. I couldn't ask for much more!