This was my first time using Quail Services. I had them install a ductless mini-split system for me. The guys were amazing! They were very polite and very clean. I had no trouble at all. It was an outstanding experience I wish all contractors were as nice and as efficient as Quail Services. I had a great experience and would definitely hire them again. They are wonderful. I needed something, and though they were very busy, Jim squeezed me in. They are wonderful to work with, and I highly recommend them.