I had scheduled this appointment after a BIG one last week. This week was to get my hot water heater flushed and renewed. Tom Nummer was the technician who was assigned and he showed up at my house on time, and I appreciate that!
He cautioned me that my hot water would be unavailable for about 90 minutes so I could plan accordingly. Since I hadn’t been able to watch my technician the last time I took advantage of the opportunity to observe and ask a million questions.
He did a lot during the time he was waiting for the tank to empty and explained each other step.
Very informative and educational!