We had a broken drain in our sink, along with a bathtub faucet with high pressure, so we reached out to Ben Franklin Plumbing for help. Our plumber was really nice and efficient, and he explained everything he was doing. He cleaned up after himself, and was finished with our issues in half an hour; really quick. Scheduling the appointment was easy, and they were flexible with my availability. It was not my first time using them, and I will use them again in the future, if we have another plumbing issue.