Mark did a fine job...
Mark did a fine job! He had to go get the right sump pump, but then got the job done in a timely manner! Thank you!
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Mark did a fine job...
Mark did a fine job! He had to go get the right sump pump, but then got the job done in a timely manner! Thank you!
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Great Job!
I had a very good experience with Ben Franklin Plumbing. Most recently, I used them to put in an air conditioning unit. I have been with them for about 4 years now and I know the staff to be very professional and friendly. The pricing for their work is nice and...
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Happy Customer for 4-5 Years
I know the guys at Ben Franklin Plumbing individually now. They are prompt and they come on time. They have reasonable prices and so far they do good work. I've been using the service for 4-5 years now.
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Good!
Ben Franklin Plumbing were good. The technician was helpful in explaining what was going on and what he was doing. They did a good job and I would use them again.
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Good as new!
Your associate completed the task! Very pleased!
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Great knowledge and recommendations on product and services.
Great knowledge and recommendations on product and services very knowledgeable staff and also in a timely manner.
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Convenient Plumbing Service
Ben Franklin Plumbing came out recently because the pipe that goes into the wall from my shower was leaking. It was quite old and made of plastic, so he swapped it out for me and the problem was solved. I've used their service a couple of times in the past and would...
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Work performed was good. Technician was skilled and courteous. But work was a bit pricey - over $300 to rework a toilet.
Work performed was good. Technician was skilled and courteous. But work was a bit pricey - over $300 to rework a toilet.
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Great Service!
I had a great experience with Ben Franklin Plumbing. Most recently, we had to snake out our drain to the sewer system because it was backed up. I have used this company a couple of times this past year and I would say that they have always been professional and easy...
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Great Customer Service.
We've been doing business with Ben Franklin Plumbing for several years now and we have always been quite satisfied with the quality of customer service they have provided us throughout the years. They have done a variety of plumbing jobs for us ranging from small to...
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Very good overall experience
Very prompt. Completed the work quickly and resolved the problems.
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Efficient And Friendly, And Got My Problem Solved
We had a broken drain in our sink, along with a bathtub faucet with high pressure, so we reached out to Ben Franklin Plumbing for help. Our plumber was really nice and efficient, and he explained everything he was doing. He cleaned up after himself, and was...
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OVERPRICED !!
Overpriced especially for the parts. Expect to pay 10 to 15 times what the part would cost if you buy it yourself.
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Never Calling Them Again!
I am so disappointed with my experience with Ben Franklin Plumbing and don't recommend other people use them. My water heater broke on Friday afternoon and Ben Franklin told me they could come to my home on Sunday to give me a free quote. I decided to fix the water...
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Customer Service is poor
The person who took the call was not attentive or didn't listen. Had to spell name repeatedly. Then, no one called to say they were on their way-just showed up. Thankfully I was working from home and I was here. The service person had zero personality. When he...
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Nice but too expensive
My kitchen drain was clogged and after several attempts to unclog it myself during the week, I decided I needed a professional. I called Ben Franklen and they sent a plumber out. They provided the cost of the service fee over the phone, but wouldn't give an...
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good and bad
while it turned out that this service was not needed, the technician was great!
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Five-star experience
Our shower was backed up and Ben Franklin Plumbing had to clear it out--and the sinks in the bathroom were fixed, too. I think that the plumber was on time and polite. The problem was fixed.
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Absolutely great
My experience with Ben Franklin Plumbing was that everything the guy did was right on top. He just drained flushed and checked my hot water heater. What I liked most was his attitude, which was very professional. He was on time, and I believed he called ahead of...
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Great service
Technician was very knowledgeable
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