Business Description:
The business is family owned and operated. Founded with the goal to provide great service for a fair price. Nearly 50 years later and we still follow those values.
Categories
plumbing, heating, and cooling
Brown's Heating, Cooling & Plumbing
88 Birch Ave, Little Silver, NJ 07739, USA
(732) 936-7894

Service

Total Experience

Will Recommend

jane B.

Highlands, NJ

Brown's Heating, Cooling & Plumbing

plumbing and heating maintenance

I tried to fix a toilet myself and I failed miserably. In the process I found that the water main shut off to my house was not operating properly as well as the shut off valve for the toilet. I called Brown's on a Sunday night and told them it was not an emergency but I would like someone to come out the next day. Lisa called me back at 9 pm and set me up for an appointment the next day. Brian came and fixed every issue. He gave me some pointers on what to do in the future and what to look out for. Chris also came and worked on starting up my heating. They were both knowledgeable and polite and went above and beyond. This was also during road work which was occurring making it difficult to access my house. Brown's has excellent customer service and I must say that all three employees have been with the company over the years I have been using them. That is definitely a good sign and means to me that the company is also a good employer. Brian came two years ago to fix a mess when the washing machine delivery guys would not connect my washing machine. He even helped redirect the dryer vent and made sure I was able to turn off the water to the appliance. I can't say enough good things about this company.