I first used Alexanders Heat & Air last year when I was looking to buy a new Heating/Cooling unit. I looked at Sears first and they quoted me prices in the $11-12k range, which is way overpriced. Alexanders Heat & Air was able to give me a price about half that. I was super happy about the price. Over the past year our unit has done an excellent job, keeping was warm in the winter and cool in the summer. Recently, we had our first springtime check up and a technician named Josh came to our home. He was professional and did an great job. We will continue to call them for our annual spring time checkups!