It took a few years to get an IRS debt of over $210,000 down to a $50 Settlement. But it was worth the wait. Lina V. was our contact person the entire time and I could not be pleased more with her. She was always very attentive and responded right away to my requests, questions, and concerns. On top of that she was always positive, cheery and very personable. She definitely is an asset to her company. I would give her 10 stars out of 5.