This was the first time I ever used Davis Pro Heat & Air LLC. With summer coming up, I wanted to have my air conditioning unit checked out. The tech they sent out seemed real honest and straightforward. He didn't harass me about buying this or buying that like so many people do, and I really appreciated that. He also got here on time, and was just an all around nice person. And, he seemed to do a really good job for me, and he explained it to me as he worked. This was a really good first experience!