Great service call!
I'm a mother of a young child and discovered this morning that my furnace was not working! Panicking, I contacted several friends to get recommendations (as I'm fairly new to the area and had no idea who to try and trust). I received a good recommendation from a respected friend and called Kohl Heating and Air.
I was expecting to be told that the soonest they could come would be the following day. How ecstatic was I when I was told a service man could be at my house in 1.5 hours!
Tyler arrived very promptly (I even received a call prior to him coming to make sure I would be home)! He was so very professional and knowledgeable. Got right to work and I could honestly tell he was trying hard to fix the problem. Very focused. Kept updating me regarding issues and progress. I very rarely write reviews....in fact this is only the second one I've written. I just wouldn't feel right if I didn't give a rave review to Tyler and Kohl in general. I have their magnet on my fridge for easy access for future problems and to easily reference for recommendation when friends and family need heating/cooling work!
Thank you Tyler! Your professionalism was so, greatly appreciated!