Went very badly. Came on 8-19-17 to repair leak at piping connection. Charged $100.90; tried several things; added metal band; nothing worked; leak not stopped. I went to Walmart and got silicone tape, wrapped around pipe and stopped leak. What does it say for their competence that a novice like me could stop leak while their plumber cannot. Gave me bid 14221, IFSM W/O 58882 for $1160.95; got the work done by CURTIS PLUMBING for $816.08. SILVERADO is overpriced and incompetent; will not use them again.