Picking a lawyer is a very hard thing to do, especially when bombarded with all the ads they send to your home. It was so overwhelming for me. I had an accident almost 2 years to the date, my car was totaled and ive never been the kind of person to want to sue, it just seemed like too much effort and i didnt think i would have a problem working things out with the insurance companies-OMG was i wrong. I felt like a little fish in a big pond. I saw Mr. DeZao's commercial on tv one morning and i decided to call. He is the most down to earth person/professional. I did not expect to feel as comfortable as I did, because my impression of lawyers was that they had zero personality and were stuck up. He is such a personality and made me feel like I was not a bother even when I called his cell number. The experience I had was great, his staff was an extension of his own personality. I would recommend his office solely on how in even the most craziest moments in the case, they made me feel like I could express my concerns and no question was ever looked down upon. Thank you Mr. DeZao and staff!