My garbage disposal needed replacing and as usual I knew there would be options On the next one to choose. From previous experiences, I've always found the more expensive one is what gets pushed. But Dillan my service technician asked me what I was looking for in a disposal? After several great questions, he decided the model I needed was the least expensive model(woo hoo). Dillan also answered a few other questions I had regarding my plumbing. Diilan helped me and gave some great information. Dillan is very knowledgeable, professional and most importantly honest. If you are looking for plumbing service who is trustworthy, reliable and ethical this the company to call.