Sam's Heating & Air Conditioning did well by us. He put in a new AC and heater, and he seemed really knowledgeable in what we needed. We thought about just getting an AC, but he explained the reason why we would want to get them together. He also knew about all the rebates. What he said made sense, and we followed his direction. He was a nice man, very personable, and I feel like he did a good job.