The technicians, Bernie and Franc were friendly and professional. Very concerned about your prices though. My basement toilet is showing a leak. To replace in inner works the price was $600.00 and to replace the entire toilet $1000.00. I went to Rona. The most expensive toilet was $349.00 and to replace the inner works $18.00 to $47.00. Obviously there is installation involved but your experienced plumbers could do this in 10 minutes with their eyes closed. I like value for money. Being fleeced does not feel fair. Very disappointed and uncomfortable about using your services in the future. Do you overcharge by 1000% on all your services?