Topnotch: Trustworthy, Knowledgeable, Competent
We have used Ace Plumbing (Simcor Plumbing Corp.) for many years and they provide topnotch service. I would rate them highly on almost every element of their work. They are professional, totally upfront and do an excellent job. They are very good at what they do and we are thoroughly happy with any contact we've had with them through the years. Their technicians are polite, they know their job and they go ahead and do it. They're always prompt and on time. We've never been disappointed with them and they seem to go a little beyond what you might expect.
We had a problem with our sewage disposal and it was a little difficult to understand over the phone to figure out the geometry of the different connections where the trouble was. It was a complicated job and required the basement to be dug up. I had a number of questions and they had no reservations about discussing it. They didn't hurry me along and they took their time to explain everything. It turned out to be a little expensive, but they did a great job resolving the issue. We were very happy with how they dealt with it. It's been our experience that their analysis comes from full knowledge of the work they do, and if they recommend something, it's best to go with their recommendation. We couldn't have found anyone better to take care of our needs.