Michelle was on the ball from first contact and made every step seamless. Michael showed up within an hour and fixed my issue without extra unnecessary services and costs. Michael was awesome on so many levels and beyond professional even with my dads comical interruptions (he was visiting). I was very impressed with his can do and will get it done attitude. I can't thank them enough for the superior service. Heat Relief has a great team and they will be my first and only call for my heating and cooling needs. Thank you, Michelle and Michael!