I used Paradigm Plumbing Services for the first time to fix a problem I was having. It was very easy to schedule the appointment, as they were flexible with my time. He came out as scheduled, and seemingly fixed the problem. The problem came back a few weeks later, so I'm currently waiting for him to re-adjust his schedule in order to come back and deal with the issue. Despite this, they've been pretty good with their attentiveness, thus far.