I called up Hughes Air Heating & Cooling to have them come to my home and do a diagnosis on why my heater/ac unit wasn't working. It was easy to make an appointment that fit my schedule. The technician showed up on time and was very professional. Although they did everything well up to this point, I ended up going with a different service to do the fixes. They quoted me a cheaper price that matched my budget. I would still call them up in the future and give them another shot.