I had my first experience with PlumbPros Plumbing this past Monday when I had them come out to deal with some issues I was having with my plumbing. They fixed the problems, and the service itself was fine. I had no issues with paying the work that was completed, but I feel I was price-gouged by them. I told the gentleman who came out that I needed an invoice for the work completed, since my husband was told it would be seventeen hundred dollars. Furthermore, I was told it would be sent via email, which I didn't receive, so I called them back and asked them for a rundown of the bill, and they made it seem like a whole piece of the unit was replaced when it was just two floaters and a cutoff valve. I was told it was seven-hundred for the pump, but with that price, I cannot see how the amount shot up another thousand dollars. Plus, I searched everywhere I could online and never came across a pump for that much money. The next day I was given an even higher amount for the pump, and so I searched again, with the highest price being around three-hundred. I felt over-charged for the items installed, and will not be using them again, nor would I recommend them to others.