I live in a condo, so when someone referred us to a plumber they have used, that's how I learned of PlumbPros Plumbing. Paul came out to install a new faucet for my kitchen and he did a very good job! I happened to ask about my water heater, and I wondered why it took so long for the water to warm up when he shared with me information about how cleaning it out would help! Plus, he did that for our neighbors, so I thought he could do it to ours as well! He was so warm and efficient, and gave us a good lesson about my heater, so I will be calling him to get that job scheduled soon.