Jamie Jones came out for consult and spent almost two hours diagnosing my heating problem (I had two radiators that never got warm). He was very patient and talked though what might work, and set up an appointment to return to do the work just two days later. Winters employees always show up on time, they put on booties before entering your house, and they clean up everything. Jamie fixed the problem with the two radiators in one very long day. He also replaced a valve on one radiator, and removed and capped lines that were the cause of no heat. I highly recommend Winters and Jamie in particular. I will be asking for him for future work!