Really, you want me to write a review ?
I have had great service in the past from this company but this time, there was an inexcusable difference. I can report my problem was fixed but the indifference to my house and personal belongings was horrific. I am still cleaning up the mess that was made. In a multi family home I was told that the water on the basement floor would just evaporate. Number one it was a safety hazard particularly to others living in the residence. To run my dehumidifier would be to cool the place in sub zero temps. I had purchased a heater that day but by mistake the plumber took the remote and was unable to return for a week . Frozen pipes in the basement where the problem! My complaints to the company were only followed up three weeks later after two emails and a personal letter.
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