Pipe Works Services came out to install a new garbage disposal for me. Everything turned out great. I don't recall the name of the technician who came out to do the installation but he was a very nice young gentleman. He was prompt, polite and professional. He explained what he was doing and explained the features of the new unit to me. He also took the time to answer a few questions for me. Now that it has been here for a while and I have had the opportunity to use it I do need to call them and ask if it is normal for the water to run higher then it used to with the old one. It may just be that the newer systems use more water than the old system did. That being said I was pleased with their service and professionalism. I will use Pipe Works Services again.