I just had Capital Plumbing & Heating come out in an emergency situation when my basement was flooding. The technician did not do anything other than look around. He did not snake anything. He did not fix anything. Yet, he had no problem charging me two hundred and ninety-nine dollars just to made his assessment of the situation. Then he said he could do this...and he could do that...if I paid him a lot more money upfront. I was pretty disturbed by it. I told my landlord and he called their office. When he phoned them they said that they would return the assessment fee. Then the landlord set up for them to come out and do the work. We wound up paying three hundred and thirteen dollars to them anyway for doing practically nothing. I could not refer them to anyone ever! It was a terrible experience and I would never use them again.