I did not have a good experience with Capital Plumbing & Heating. I called the company and left a message for the tech. He was to diagnose the problem, and then call me back, so that I could go over the options. But he never called back. I do not know if he ever got the message. As a result, I got no input about the problem, and I could not relay information back to him. The company ended up charging the wrong account for the services they rendered. Once again, a communication problem. I presume the services were performed well, but frankly, since the tech did not call me back, and has never called me back, I am at somewhat of a loss on the whole matter.