Furnace broke down on Saturday and call a different company for the repair received a call back from the first company 1 1/2 later only to be told that they don't Work on Carrier products. Called Capital and was told that the on-call service tech would then contact me. Received a call within 20 minutes and the service tech showed up an hour later.
Service tech was thorough and addressed the issue plus completed some other work on the furnace. Very good job.