I got a leaking water heater. Called on Sunday afternoon and ASI sent someone to my house Monday morning! The service person is a nice gentleman named Carlton. He is very polite and work very hard. He inspected my 23-year-old water heater. Not surprisingly, we need a new heater. Carlston dissembled our old heater, haul it away, and bring back a brand-new one and hooked it up. All of these were done within 4.5 hours. We had running hot water and hot shower by 3pm!
Carlston also took time to explain to me how the heater and the heating system in my house works. I am very impressed by how knowledgible and how efficient he is. Had a great experience, extremely satisfied with their service!