Mike showed up today early and eager to fix two perpetually clogging drains. Mike was friendly and personable. The drains required a long snake and took a little time but was a fairly simple procedure. Regardless, mike took pride in the work and went the extra mile assuring our problem will not return soon. My wife called ASI because of reviews like this one and was pleasantly surprised that the good reviews were accurate. Please do not hesitate to call them for any problems, oh and they were very reasonably priced, especially when they showed up early!