I have a 2005 Dodge Magnum that Don and his team have worked on previously to install a security system. As a satisfied return customer to Soundwerks,they installed additional audio equipment (subwoofer and amplifer). Issues arose to this 3rd party equip that was not Soundwerk's responsibility. Don (the owner) took the time to find the root cause, resolve the issue and get the car back on the road. I would highly recommend this shop (Scottsdale Store)to anyone looking for smart advice, personable service, fair prices, and a commitment to making it right for the customer.