I have used Greenspring Rug Care for the last year for a few different things. This last time I had them come out and pick up a rug from the house. They took it away to clean it, and they also sized it and made it smaller. Then, they rebound it for me. We had moved to a smaller house, and I needed the rug cut down because it didn't fit into the house as I wanted at its original size. When they were finished, they brought it back and installed it. It all turned out perfectly like always. I have had them size two other rugs, and they have cleaned around five others for me.

They have great customer service. They are definitely superior to other companies I have used. They have better service, and they do a better job. They are very quick, and they come out when you want them to. They don't do a whole four-hour window timeframe. They give a specific time, and they come within 15 minutes or so of the time they quoted. Their price is clear, and they offer full service. They come in, and I show them the rug, and they handle it all from there. If something needs to be moved to get to the rug, they move it. It's really a great thing. My husband even really likes their service, and he doesn't really like anyone's service!

It has been a really good overall experience, and we will continue to use them. I highly recommend Greenspring Rug Care to anybody needing area rugs resized or cleaned!