Business Description:
For dependable heating & air conditioning repair professionals in the Bryan, College Station, and Conroe, TX area, look no further than Malek Heating & Air. Call us!
Categories
heating & air conditioning
Malek Heating and Air
10464 SH 30, College Station, TX 77845, USA
(979) 446-0296

Service

Will Recommend

Quality

Dale V.

Bryan, TX

Malek Heating and Air

Friendly communication but poor outcome.

Contacted Malek to diagnose and bid on AC repair.
Technician arrived quickly and observed the water pan had a lot of water in it and also explained that the panels to access the blower fan were facing the attic wall which left no room to work. The bid was for $1450 to replace the blower fan. Justification for the bid was it would take 2 people 4 hours of work to accomplish.
I felt this to be excessive so I waited a day so the original AC installer could look at the unit. The next day the AC started working so I knew the blower motor was not damaged. The installer tech came out and discovered the problem to be a plugged drain line that was causing the water pan to fill triggering a sensor to cut the unit off. Took the installer 1 hour to turn the unit and tape it back up. Very simple inexpensive fix. I would say that the Malek tech's observation about the panels helped me to make a decision to have the unit panels turned for easier access which required some work from an electrician for wiring. Cost for turning unit and drain overflow $150.

comments

Dale, thank you for your feedback. I am sorry to hear that your experience with us was not excellent. I have tried to reach out and left you a message. I hope we can talk when you have time, so that we can better improve our service in the future.

Malek Heating and Air commented on 06/15/2018