Disappointed. Not upfront with charges. Not professional.
These guys were recommended by my insurance company and I was very disappointed with the quality of the job. Additionally, their professionalism was nonexistent. I had already identified the source of the leak under my kitchen sink from the hot water faucet but the plumber ran a hot water test and charged me eighty dollars for diagnostics and another fee for the hot water test which I thought was excessive. Especially since I pointed the leak out to him and it was plainly visible. I also had a second leak in the bathroom that they tried to find. I could hear them from the other room yelling at each other about where to cut into the drywall. They ended up cutting in three different places and charged me a hundred and fifty dollars for opening the wall up. They hadn't discussed this additional charge with me upfront and after they left, I had to hire another person to repair the drywall. During the time they were there, they were impolite towards me and one of the guys took a personal call. I could clearly hear him yelling at a woman on the phone. I have already sent a message to the insurance company that they shouldn't be using DFW Pipe & Plumbing or referring them out. I will not be using them again.