I give Bob Loft The Tree Trimmer five stars because he's thorough and does a complete job. I have confidence in Bob's skill and I have confidence in the skills of his crew. They are neat workers, cleaning up afterward. They are also very careful with my existing plants during the tree pruning. They don't let large limbs fall onto my mature garden. I've used Bob Loft The Tree Trimmer a few times and I would recommend Bob. The one improvement he could make would be better response time. Sometimes, when I call him for a job it takes a long time for him to get back to me. Once he does, the job is scheduled quickly and conveniently. We're not talking brain surgery or astrophysics. We're talking about tree trimming and Bob does a great job.