Business Description:
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Categories
heating & air conditioning
AM/PM Heating and Cooling
10515 NE 81st St, Vancouver, WA 98662, USA
(360) 254-2470

Service

Total Experience

Will Recommend

Mary L.

Portland, OR

AM/PM Heating and Cooling

Great Job

AM/PM Heating and Cooling took care of the heating and cooling systems in a couple of houses for us. Overall, they did a great job. The only aspect that I would say they needed to improve on, is that they should make sure to follow up with phone calls. For instance, I called in to check in because the technician hadn't arrived, and they said they would see what was going on and let me know. But they never called me back. As a customer, I don't mind rescheduling but they do need to follow through on things like that. Their technician did tune ups on the system and it seems to be working fine. He was professional and competent. He was an okay guy and was easy to talk to. He was fairly communicative and shared information and recommendations regarding our systems. Like, because of his experience, he could identify an issue and explained what the ramification was, the pros and cons. If he couldn't take care of it right away, he told us what needed to be done and that he would come back out to take care of it. I liked that.