I was very impressed with John at AM/PM Heating and Cooling. He called before the appointment to confirm and was on time, actually a little early. He quickly assessed our needs and got right to work with a plan for repairs. He also took the time to talk about several other things in the garage related to water heater and furnace. He shared some tips for better maintenance and longevity and several ideas to help make the units work more efficiently and last longer. My thanks the John and AM/PM for going the extra mile with great customer service.