When our sewer pump in the basement unexpectedly overflowed, Mechanical Man was prompt to respond to our distress! Their technician came out right away and diagnosed that our automatic float had failed. He showed us how to get around that next time and then worked to repair the problem without replacing it. Even after discovering that he needed to replace the broken parts with new, working parts -he still made sure that everything was in good working order and helped us find the best product for our needs. We recommend Mechanical Man to all of our friends and family.