Been using Rooter Plus Plumbing & Heating since the 1990's. This time they took too long to finish the work and, at first, did not find the problem. They initially came out to repair a leak and the technician said it was the toilet. A few months later, I was still having the problem and they came out again. They discovered there was a hole in the pipe in the wall. One thing I did not like was being asked to pay the money up front. The company is not the way it use to be. I have been a customer for a long time. It is very hard to have it all, but fortunately I was able to pay it all this time. I just felt like they were focused more on me paying the money up front rather than doing the work. Since they did the work, everything is going okay, so far. After all these years of using them, I would recommend them. I prefer to use a company that is licensed and reliable--and that, they are.