Business Description:
For over 40 years, we have provided Residential & Commercial plumbing services for clients throughout Westchester NY. We are available 24/7.
Categories
plumbing, heating, and cooling
Rooter Plus Plumbing & Heating
52 Putnam St, Mt Vernon, NY 10550, USA
(914) 776-0900

Service

Total Experience

Will Recommend

Samad A.

Bronx, NY

Rooter Plus Plumbing & Heating

Good Work, But Now Charging Pay Upfront

My experience with Rooter Plus Plumbing & Heating had been alright, until this last time. I was having an issue where water would come out from under the toilet whenever anyone flushed. I have been dealing with this company for years, but this time, they wanted their pay upfront, before they even started the work. This never happened to me before, so I had to maneuver money from my accounts, in order for them to do the job. Their work is good, but I do not think this is a good business practice.

comments

Hi Samad Ali, I'm sorry for your recent experience. It’s part of our policy to collect money for small jobs prior to completion of job; and reviewing your account you had both, a large job we're you were able to pay installments as well as several small jobs where you had to pay prior or same day of completion. after five years of doing service with you, we appreciate you and thank you for your review. We strive to be better every day with the help of reviews.

Rooter Plus Plumbing & Heating commented on 07/18/2018