I had a terrible experience using Rooter Plus Plumbing & Heating. They were nice in the beginning when I first called the front office to set up an appointment. After, the guy showed up, checked my unit to see what was wrong, and said he knew the issue. He charged me $425, including tax, and came back to work on it. Well, my boiler is still not working, so I paid for something that they didn't fix. I called the office, and they told me someone in management would call me back, but since then, I have not heard from them. I will not be using this company again.