I called several places to replace our water heater. All of them except Burton and Sons could not get here for a week. I talked to a very helpful, knowledgeable young lady who set me up with an appointment for the same day. They sent 2 guys over an hour later with a new 50 gallon water heater. They set tarps on the floor and were very respectful to me and my home. They had the new heater in and the old one loaded up in the truck within an hour. I don't usually write reviews but their service was top notch. They left and the only way you could tell they were here was the new water heater. I would certainly use them again.