We really like Austin with Zar Electric. He is always very helpful, and we feel like he's honest. We trust Zar Electric. They are very responsive. We had smelled a burning odor and needed someone right away. They were quick to come out. Although there was no problem, we found that the contractor that had been working in the home had put a plastic bag over the chandelier, turned it on with the bag melting onto the bulbs. I am so happy there was no real emergency, had there been I am grateful that Zar Electric responded as fast as they did!