Wow! TechRowe came to my rescue at the last minute. I had to do an important presentation and our projector was not working, I had to get it replace quickly. Call TechRowe and they were booked until Jan. 15. They listen to my needs, and came the next day (dec. 22nd)to replaced the projector. My presentation was set for Dec. 23rd. This company cares about their clients's needs. They did a wonderful job.