Business Description:
For all your air conditioning, heating, electrical and plumbing needs across New Orleans, Northshore and Baton Rouge, from repairs & upgrades to new installations!
Categories
plumbing, electrical, heating & air conditioning
Stuart Services
4724 Utica St, Metairie, LA 70006, USA
(833) 467-2370

Service

Will Recommend

Quality

NOLA ..

New Orleans, LA

Stuart Services

Quality work, but late, and too expensive.

We needed to have some electrical work done, so we called Stuart Services. Some circuits need to be repaired, and they had to get into the panels. The Quality of their work, I rated at Four Stars, because that part was fine. However, they were over an hour late showing up, so I rated their Service at Three Stars. I thought they were too expensive, so I rated my Willingness to Recommend at One Star.

comments

The customer was scheduled for 1/9/19, we called the customer on both numbers and voice mail was full so we could leave no messages. if we cannot verify someone is on location we do not go out we move on to the next call. The customer called the same day and due to moving on to other calls we could not get them back on the schedule for that day so the customer rescheduled for 1/10/19 in the 12-4 pm time slot. We always call the customer before going with a 30 to 45 minute notice. The technician was dispatched at 12:32 pm and arrived at arrived to the location at 1:08 pm. Expensive is a relative thing, you can always find a cheaper company that may or may not be licensed insured and back round checked. Smaller companies working out of their home would be cheaper than us with 17 trucks and 24 hr service and warranties etc.

Stuart Services commented on 04/04/2019