To anyone considering working with Anthony & Sylvan or currently under contract: RUN. Cancel, pay the penalty if you must—it’ll save you endless frustration and wasted time. I wish I had.

Absolutely terrible experience. After the pool plaster was completed, our heater was diagnosed with issues—and it’s been over a month with no resolution. I’ve repeatedly contacted the team, and not only has there been zero follow-up, but I was also yelled at by the project manager over the phone—which I plan to escalate to Anthony & Sylvan HR.

To make matters worse, the issue was passed off to a third-party repair company who is completely unresponsive. I’ve been left with a non-functional heater, no communication, and no accountability.