I have asked repeatedly for a call from a supervisor after securing Car-Shield for my elderly parents after five months of having Car-Shield there vehicle light came on for their four-wheel-drive we called the company they told us to take it in and have it fixed it is now fixed and a week and a half later Car-Shield refuses to pay for it their vehicle is sitting at a body shop and they have no other car!!! Car shield refused to return my phone call I have asked repeatedly for a supervisor to call us ! I keep getting the runaround saying I will get a call back in 24 hours I’m now going to go public about this atrocity of what they’re doing to a Korean war veteran hero ! 971-203-3273