Excellent from the get-go. The initial meeting with the renovation specialist (Tony) was great - provided us ideas of colours for tiles and coping, etc. and thoroughly explained the costs, process, timing; the contractors showed up on time, were professional, courteous and did an excellent job of demolition, tiling, plaster and clean-up all within a 3 day period. The office staff were excellent about checking how things were going and if everything was running smoothly. This was well worthwhile and the job was done as promised, on time, and with an excellent result. Anthonysylvan built my pool 20 years ago and it held up very well, just wanted a fresh look - completely satisfied and highly recommend this company who stuck to the plan as promised. Pool looks fabulous and I'm thrilled with the results.