Overall, I was happy with the "actual" work that was done by Twin Home Experts. This was a very large project putting all new plumbing and sewer system in my home. The issue that I had was that they continually ran into problem after problem and the bid would be changed, adding additional charges. It got to the point where I didn't even want to answer my phone. I felt, in the end, I overpaid for everything. After this work was completed we called them to come out for a clogged sink and they would not work with us on the price even after we spent thousands having them install all the plumbing. I will not use them again and I would never recommend them to any friend or family member. I want to clarify that the actual work was fine but the price gouging after the bid was extreme!